Welcome Net-Venture Customers!

As of September 1, 2015, Rainier Connect and Net-Venture will be combining our product and service offerings. We will be operating under a Joint Operating Agreement. This means that Rainier Connect, will in essence, provide all of the service and support to Net-Venture’s existing customers. 


How do I pay my bill?

You can log in at the top right hand side this page and it will work as it always has prior to Rainier Connect managing your account. If you pay using PayPal, simply click here

Where do I mail my payment?

If you are submitting payments through any service other than logging into the Rainier Connect website, you will simply need to update the payment information to: Rainier Connect PO Box 639 Eatonville, WA 98328.

How do I access my email and will my email address change?

Your email address will not change. Simply click here to access your email and you will be able to log in as you normally do. 

Is the office location changing?

We have several offices. The closest is most likely our Tacoma office at: 2516 Holgate St in Tacoma, WA. The current Net-Venture office will be closing.

Will my pricing change? 

As we transition customers, we may look for ways to save you money, but in general your bill will stay the same.

What will be different?

The main difference you will experience immediately is the 24/7 support. If you ever need anything, simply call 888.988.8508 and we will be happy to take care of your support needs.

Net-Venture provides network and IT support services for my business, will that change?

Chuck Prater and his team will be joining us and will continue providing the network and IT support services you had prior to the transition. You can reach his team by calling 253.683.4216.