If I want to purchase my own cable modem, what should I look for?

Question: 

If I want to purchase my own cable modem, what should I look for?

Answer: 

The cable modem must be DOCSIS compatible; however, even if a cable modem is DOCSIS compatible doesn't guarantee it will work properly with our system.

If you are not leasing or purchasing your cable modem from Rainier Connect, we recommend you bring the modem into our office prior to installation so we can verify compatibility.

Always make sure you can return your cable modem to where you purchased it in case it turns out to be incompatible.

Below is a list of some models that customers have used successfully on our system. Keep in mind that even if it is the same brand and model, the manufacturer may have changed hardware or software for the modem which can affect compatibility.

VENDOR

MODEL 

DOCSIS

Arris-wired

SB6141

3.0 

Arris-wired

SB6183

3.0 

Arris-wired

SB6190

3.0 

Arris-wired

CM820a

3.0 

Arris-wired

TM822

3.0 

Arris-wired

CM3200

3.0 

Arris-wireless

SBG6580

3.0 

Arris-wireless

SBG6700-AC

3.0

Arris-wireless

SBG6782-AC

3.0

Arris-wireless

SBG6900-AC

3.0

Arris-wireless

TG862

3.0

Motorola-wired

SBG6180

3.0 

Motorola-wireless

SBG6580

3.0 

Motorola-wired

MB8600

3.1 

Arris-wired SB8200 3.1

‚ÄčIf you are a Click! Network customer, please refer to their list of approved modems

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