If I want to purchase my own Broadband modem, what should I look for?

Question: 

If I want to purchase my own Broadband modem, what should I look for?

Answer: 

Below is a list of specifications that a Broadband modem must have; however, even if the Broadband modem you purchase meets these specifications, there is no guarantee it will work properly with our system.

If you use your own modem rather than leasing a Broadband modem from Rainier Connect, we recommend you bring the modem into our office prior to installation so we can verify compatibility.

Always make sure you can return your Broadband modem where you purchased it in case it turns out to be incompatible.

    Required Specifications
  • Encapsulation: RFC1483 IPoATM Bridged LLC
  • Support for both Full-rate and G-Lite ADSL

Below is a list of some models that customers have used successfully on our system. Keep in mind that even if it is the same brand and model, the manufacturer may have changed hardware or software for the modem which can affect compatibility.

You should always make sure you can return your modem in case it turns out to be incompatible.

Each ADSL modem must have certain configurations to work properly on our system. In general, the factory default settings will need to be changed. You can choose to change these settings yourself prior to your Broadband install, or you can choose to bring your modem into our office along with the documentation and any software that came with the modem and we will configure it for you. The settings are:

Broadband Modem Configuration

  • VPI: 8
  • VCI: 35
  • Encapsulation: RFC1483 IPoATM Bridged LLC
  • Mode: Multimode
  • QOS: UBRNote: Rainier Connect Broadband service uses PPPoA. Because of this, a username and password is required to be set in the Broadband modem configuration.
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