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Well, that’s not the technical term but it’s the easiest way to explain it. As modems age they become more sensitive to noise or disturbances in the lines as signals are transmitted. What you may experience is slowing speeds, intermittent signals, or dropped connections. We keep a list...
We have made some updates to our cable TV channels. If you do not have a set-top box, please use the auto-scan on your television to make sure you are receiving the changes. Effective August 1, 2012: Channel 19, CSPAN, moved to Channel 51 Channel 74, BYU TV, has moved to Channel 124...
MEGABurst is available in the Tacoma area for customers that are on the DOCSIS 3.0 package of 12 Mbps or higher. You will experience a MEGABurst of speed on the first 10MB of a downloaded file. If you have recently switched to a DOCSIS 3.0 plan, you will need to reboot your modem by unplugging it...
To get the most out of your Rainier Connect High-speed Internet experience, your computer will need to meet the minimum system requirements. Our minimum system requirements as of July 9, 2012 are as follows: Processor Speed: Windows XP/2000 - 1 GHz or higher; Vista - 1.5 GHz or higher; Mac OS 10...
Voicemail Features for Digital Phone Service To check Voicemail from an external phone: 1. Call the system:  (253)262-1222 2. Enter your PIN To check Voicemail from your Digital Phone: 1. Dial *98 2. Press 1 to listen to your voicemail or press 1 1 to listen to your emails and faxes Mailbox...
Setting up Your Voicemail Account Setup Instructions: If logging into your account for the first time, please follow these instructions to set up your voicemail. *Voicemail setup must be done over the phone. 1. Call the system: (253)262-1222. 2. Enter the Default PIN:  000000 + # 3. Create a...
POP3 vs. IMAP POP3 also known as Post Office Protocol, delivers all the mail from the server to your email client in a one-time pop.  POP3 by default deletes the message from the server after delivering the messages to your email client on your computer.  You can choose to leave a copy of...
Windows Mail on MS Vista 1. Open Windows Mail and click on Tools>Accounts. 2. Click on Add. 3. In the Select Accounts window, Click on Email Account, then click Next. 4. In the Your Name box, enter the name you want recipients to see when you send emails, then click Next. 5. In the Internet...
Open Mail (click it on the Dock or open it from the Applications folder). If the "Welcome to Mail" assistant does not appear, choose Add Account from the File menu. Fill in the Full Name, Email address, and Password fields. Deselect "Automatically set up account" if...
Mozilla Thunderbird Client 1. In Mozilla Thunderbird, from the Tools menu select Account Settings. 2. Select Email account, and then click Next. 3. Enter your name and e-mail address, and then click Next. 4. Select POP3 or IMAP as the type of incoming server you are using. Your incoming server is...

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