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Are you currently experiencing intermittent connectivity or slow speeds? If your cable modem is not found on the list below, there is a possibility that your modem is at the end of it's life and needs to be replaced. Please contact customer care at 253.683.4100. Approved Click cable modems as...
The cable modem must be DOCSIS compatible; however, even if a cable modem is DOCSIS compatible doesn't guarantee it will work properly with our system. If you are not leasing or purchasing your cable modem from Rainier Connect, we recommend you bring the modem into our office prior to...
You can locate the Rainier Connect Stream TV app in the following stores. Click the link and download for the device you own.   You can also watch TV from your desktop or laptop. Click the link below and sign in.  
Rainier Connect Stream Account Set-up When you first sign up for Rainier Connect Stream, you will receive an email with a link to set up your Stream account password. The image below is what you should see in your email. You may need to check your spam or junk folder incase your email...
Supported Devices Stream TV doesn’t require a special cable box or installation. It works with your Rainier Connect Internet connection. You can use many popular multi-functional boxes and mobile devices. Choose from the supported devices below – chances are you already own one or...
Calling Feature Instructions
For Rich Webmail View: Go to RainierConnect.com website click on My Account/Services in the upper right hand corner. Select "Change Webmail Password." Input your username and password. Once logged in click on the key on the upper left hand side of the screen next to your email...
Create an auto-reply message.
Voicemail Quick Reference Guide
All documents must be transferred before Friday, December 12, 2014. After that date, any data in One Storage will no longer be available. Step 1 – Create an account and download the Dropbox application. Click here for Dropbox directions. Step 2 – Open your webmail page in a web...

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