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Are you currently experiencing intermittent connectivity or slow speeds? If your cable modem is not found on the list below, there is a possibility that your modem is at the end of it's life and needs to be replaced. Please contact customer care at 253.683.4100. Approved Click cable modems as...
The cable modem must be DOCSIS compatible; however, even if a cable modem is DOCSIS compatible doesn't guarantee it will work properly with our system. If you are not leasing or purchasing your cable modem from Rainier Connect, we recommend you bring the modem into our office prior to...
Supported Devices Below are a sample of popular devices that will work with your Stream TV, click here for a complete list of supported devices. Stream TV doesn’t require a special cable box or installation. It works with your Rainier Connect Internet connection. You can use many...
You can find a description of all Fire TV devices by clicking here to visit the Amazon website. The following is a list of the Fire TV Sticks that Amazon has released is: Fire TV Stick 1st generation - released in November 2014, discontinued Fire TV Stick 2nd generation -...
You can locate the Rainier Connect Stream TV app in the following stores. Click the link and download for the device you own.   You can also watch TV from your desktop or laptop. Click the link below and sign in.  
Rainier Connect Stream Account Set-up When you first sign up for Rainier Connect Stream, you will receive an email with a link to set up your Stream account password. The image below is what you should see in your email. You may need to check your spam or junk folder incase your email...
Calling Feature Instructions
For Rich Webmail View: Go to RainierConnect.com website click on My Account/Services in the upper right hand corner. Select "Change Webmail Password." Input your username and password. Once logged in click on the key on the upper left hand side of the screen next to your email...
Create an auto-reply message.
Voicemail Quick Reference Guide

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