Account Billing/Help


Online Bill Pay Options!

SmartHub, is up and running. SmartHub will make online payments and receiving electronic bills even easier!

SmartHub will send you a monthly e-mail reminder that your bill is ready. You don’t have to risk missed or late payments again. Whether you are re-establishing automatic payments or setting them up for the first time, you will need to click here to visit SmartHub.

Or to make things even more convenient, you can download the SmartHub App directly to your smartphone or tablet.

We take great care to comply with all payment card industry compliance laws which protect your credit card information. We are working to transition your current recurring payment information. Once that has populated, you will be able to update and make changes to your payment options online. 

To view your May 2016 and archived bills, please visit our secure e-bill website and use your prior credentials for access

Click here to pay your current bill online

There is also an additional option to Pay Now, to make a one-time online payment without being a registered SmartHub user, click here. You will need your account number and the last name on the account.

If setting up a new account, select “New User? Sign up to access our Self Service site” hyperlink on the login page. You will need to enter your account number, last name and email to start the registration process.Next, you will need to answer 1 validation question to register and establish 2 security question(s).  Once registration is complete, an email will be sent with a temporary password required for the first login.  You will be asked to change the password upon initial login. 

Please call 253.683.4100 if you have any questions regarding this change. Our office is open Monday-Friday 8:30am to 5:00pm.

We value our customers and your business, and this exciting change will help Rainier Connect to better serve you!