Newsroom

Newsroom

2015

Net-Venture Phone Customers: call 253.683.4200 for service issues (Nov 24)
Net-Venture phone customers: if you have no dial tone, please call our office at 253.683.4200 from an alternate phone.  If you leave a message, provide a phone number that you can be called back on. We apologize for the inconvenience and appreciate your patience as we correct the current issue.
Net-Venture Scheduled Maintenance 11/19 at 7pm (Nov 19)
We are upgrading the billing system for our Net-Venture customers. The bill/pay will be down for scheduled maintenance from 7pm on Thursday, Nov. 19th. We anticipate the system will resume regular processes on Tuesday, Nov. 24th. 
Net-Venture Account Changes (Nov 12)
We will be upgrading your account and services in the next month. The first upgrade will be to your phone service on 11/23/2015. There will not be a price increase*, but you will notice some changes to your voicemail.
Rainier Connect Announces Joint Operating Agreement with Net-Venture (Aug 27)
Rainier Connect, announced it has entered into a Joint Venture Operating agreement (JOA) with Net-Venture, effective September 1, 2015. As part of this JOA, customers currently with Net-Venture will be managed by Rainier Connect. 
Scheduled Maintenance 2/12/15 at 10pm (Feb 4)
Rainier Connect will be performing maintenance on Thursday, 02/12/15 from 10:00 PM - 1:00 AM. 

2014

Channel Changes Announced by Rainier Connect (Jul 31)
Rainier Connect cable subscribers will see changes to the channel line up. Channel 200, formerly BIO has changed to FYI and Channel 256, formerly the Military Channel is now American Heroes.  
Rainier Connect Launches TV on My Side (Jul 9)
A collaborative website for hundreds of local, independent Cable TV providers located throughout the country in communities like yours. By uniting our companies, we can work together to achieve more flexibility and better offerings for you at the lowest price possible.
FXX Moving and Chiller to be added June 30, 2014 (Jun 16)
FXX has moved from channel 285 to channel 29 in our standard cable package. Chiller will be added to our digital line up 6/30/2014 on channel 264.
Galaxie Music changes August 19, 2014 (Jun 16)
Our online music provider is making channel changes based on viewer usage. The changes will be as follows:
Maintenance Scheduled on 3/21/2014 from 1am-4am (Mar 20)
We will be performing routine maintenance on 3/21/2014 from 1am-4am. This maintenance will impact hosted websites and hosted PBX phone services. Normal services are expected to resume at 4am.

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