Some of our customers may have received an email message and/or voice mail from Rainer Connect requesting a password update. This request is valid and being made to make sure your email account is secure.
One of the reasons we are making this request is because we have noticed a five-fold increase in the number of email accounts that are being compromised by hackers. The quickest and most effective way to reduce the chances of this happening is for you is to use a strong, secure password.
If you would prefer to have a Rainier Connect representative assist you with your password change, please contact our technical support team at 800-832-5725.