Newsroom

Newsroom

2021

Tacoma Internet Speeds Increase More than 100% (Nov 1)
Rainier Connect announced today it has increased speeds on it’s Tacoma, WA network for all existing and new customers for no additional charge. Rainier Connect took over management of the previously City owned Click! Network in April of 2020 and has made significant upgrades in the year and a half since the transition. 
ESPN Classic Changes (Aug 30)
Effective 9/1/21 ESPN Classic will be retired from our channels and will be replaced with the ACC Network. 
Covid-19 Lobby Update (Aug 19)
  Lobbies Closed Beginning Monday, August 23, 2021 As the indoor mask requirements have been reinstated, and to aid in the safety of our staff and our customers, the lobbies at all Rainier Connect offices will be closed as of Monday, August 23. 
Fox College Sports Name Change (Jun 10)
Fox College Sports will become Stadium College Sports on June 18, 2021. All programming will remain the same. 
AMC Networks Negotiations (Apr 27)
Customer Notification Regarding AMC Networks Negotiations We are currently in negotiations with AMC Networks to continue to offered their networks to our customers, including AMC, WE tv, Sundance TV, IFC, BBC America, and BBC World News. 

2020

COVID-19 Updates (Jun 8)
Click here to learn how our teams are prepared and responding to the Coronavirus. 
Customer Transition for Click! Network Internet (Mar 26)
Now more than ever, we want to communicate with you about your Internet connection. Rainier Connect is a local, family-owned company that is committed to providing a fast, reliable Internet connection for our customers and this community. As of April 1, 2020, we will be providing high-speed Internet, cable TV, and phone service over the City of Tacoma’s Click! network.
Rainier Connect Lobbies to Close beginning March 17th (Mar 16)
Keeping you connected is our primary focus. As the Coronavirus situation unfolds, we want to let you know we will continue providing you reliable service so you can stay connected to your family and community. 
Click! Network Notice Regarding Change of Service (Mar 10)
If you are an ISP customer on the Click! Network and received a letter from Tacoma Public Utilities, please be aware that you will need to change your service provider to Rainier Connect.

2019

Phishing Email Reported (Dec 6)
We have reports that some Rainier Connect customers have received an email with Subjects of: Incoming Emails or Warning. The message requests that you validate email by clicking a link.  This message is not from Rainier Connect, DO NOT CLICK ON ANY LINKS. We recommend that you mark this message as spam, and ignore.

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