Newsroom

Newsroom

2020

COVID-19 Updates (Jun 8)
Click here to learn how our teams are prepared and responding to the Coronavirus. 
Customer Transition for Click! Network Internet (Mar 26)
Now more than ever, we want to communicate with you about your Internet connection. Rainier Connect is a local, family-owned company that is committed to providing a fast, reliable Internet connection for our customers and this community. As of April 1, 2020, we will be providing high-speed Internet, cable TV, and phone service over the City of Tacoma’s Click! network.
Rainier Connect Lobbies to Close beginning March 17th (Mar 16)
Keeping you connected is our primary focus. As the Coronavirus situation unfolds, we want to let you know we will continue providing you reliable service so you can stay connected to your family and community. 
Click! Network Notice Regarding Change of Service (Mar 10)
If you are an ISP customer on the Click! Network and received a letter from Tacoma Public Utilities, please be aware that you will need to change your service provider to Rainier Connect.

2019

Phishing Email Reported (Dec 6)
We have reports that some Rainier Connect customers have received an email with Subjects of: Incoming Emails or Warning. The message requests that you validate email by clicking a link.  This message is not from Rainier Connect, DO NOT CLICK ON ANY LINKS. We recommend that you mark this message as spam, and ignore.
Public-Private Partnership with Click! Network Approved (Nov 6)
Tacoma, WA: Rainier Connect, a local, family-owned high-speed internet and cable TV provider, is pleased to announce that they have partnered with the Click! Network. The final long-term lease or indefeasible right of use (IRU) agreement allows Rainier Connect to provide internet, cable TV, and phone services over the Click! Network. 

2018

Rate/Speed Changes for Tacoma Area Customers on the Click! Network (Nov 29)
Click! Network has notified us that our wholesale data rates and speed packages will be changing on 1/1/19.
Updated Open Internet Policy (Jun 8)
Rainier Connect has updated it's Open Internet Policy, please click here to review or select Policies in the lower right hand corner of the main web page at any time.

2017

Phishing Email Reported (Dec 19)
We have reports that some Rainier Connect customers have received an email from bigbltd@tncweb.ca or undisclosed-recipients with a Subject: Case File, followed by a random number. The message states that we apologize for the inconvenience and that we recently upgraded our database system.
Mandatory 10-Digit Dialing in Western Washington Begins July 28 (Jul 24)
Media Contact: 360-664-1116 or media@utc.wa.gov Mandatory 10-Digit Dialing in Western Washington Begins July 28

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