MEGABurst is available in the Tacoma area for customers that are on the DOCSIS 3.0 package of 12 Mbps or higher. You will experience a MEGABurst of speed on the first 10MB of a downloaded file. If you have recently switched to a DOCSIS 3.0 plan, you will need to reboot your modem by unplugging it for 1 minute and then plugging it back in and make sure it powers on (power cycle).