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Make sure you computer is connected to the internet.
Start your AOL software.
On the Sign On screen, click Setup.
On the Edit AOL Setup window, click Add Modem.
The AOL software will automatically scan your computer for ways to connect to AOL.
On the Select Your Connection screen, choose Broadband...
Leave your computer on and unplug the power to the Broadband modem (only the modem) for approximately one minute.
Plug the modem back in, then reboot your computer and try to reconnect.
Reinstalling Dialup Networking may fix some connection problems you are experiencing.
To uninstall and reinstall Dialup Networking, your Windows CD must be available.
Windows XP
Go to Start, and select Run. Type "command" in the field and click OK.
At the DOS prompt, type"netsh int ip reset c:\\...
Windows 95 / 98 / ME:
Click Start, then choose Run
In the Open box, type "winipcfg" and click OK.
In the top right of the IP Configuration window, make sure the drop down box shows your network card or USB cable modem. It should not read PPP Adapter.
If the IP Address shows all 0's or if it starts...
Windows 95 / 98 / ME:
Go to Start, then select Run.
In the Open box, type "winipcfg" and click OK.
In the top right of the IP Configuration window, make sure the drop down box shows your network card or USB Broadband modem. It should not read PPP Adapter.
If the IP...
The cable modem must be DOCSIS compatible; however, even if a cable modem is DOCSIS compatible doesn't guarantee it will work properly with our system.
If you are not leasing or purchasing your cable modem from Rainier Connect, we recommend you bring the modem into our office prior to...
This happens when either your user ID or password are incorrect. Follow these steps to retype your user ID and password. If you are still have problems, you can contact our technical support at 888-988-8508 for password assistance.
Double-click the Rainier Connect icon you use to connect to the...
Error 629 can be caused by several issues. Below are some causes and possible solutions.
Invalid Login Information
Double-click the Rainier Connect icon you use to connect to the internet.
You will see your user ID in the User Name box. Double check the spellingof your user ID. Make sure that you...
The most common reason for a mail program crashing in the middle of a download is that the message has an attachment that is too long. Recently, more and more people are beginning to send large files over the internet via email.
This was never the purpose of email and many email servers were not...
For those customers that receive cable television service, the FCC allows local franchising authority (city or county government) to collect up to five percent of all revenues earned by a cable operator in exchange for consent to use right-of-ways and easements for the cable system’s construction...