Newsroom

Newsroom

2014

Channel Changes Announced by Rainier Connect (Jul 31)
Rainier Connect cable subscribers will see changes to the channel line up. Channel 200, formerly BIO has changed to FYI and Channel 256, formerly the Military Channel is now American Heroes.  
Rainier Connect Launches TV on My Side (Jul 9)
A collaborative website for hundreds of local, independent Cable TV providers located throughout the country in communities like yours. By uniting our companies, we can work together to achieve more flexibility and better offerings for you at the lowest price possible.
FXX Moving and Chiller to be added June 30, 2014 (Jun 16)
FXX has moved from channel 285 to channel 29 in our standard cable package. Chiller will be added to our digital line up 6/30/2014 on channel 264.
Galaxie Music changes August 19, 2014 (Jun 16)
Our online music provider is making channel changes based on viewer usage. The changes will be as follows:
Maintenance Scheduled on 3/21/2014 from 1am-4am (Mar 20)
We will be performing routine maintenance on 3/21/2014 from 1am-4am. This maintenance will impact hosted websites and hosted PBX phone services. Normal services are expected to resume at 4am.
Password Change Request (Mar 7)
Some of our customers may have received an email message and/or voice mail from Rainer Connect requesting a password update. This request is valid and being made to make sure your email account is secure. Click here to view instructions on how to change your email password.

2013

Encore Changes Effective 12/2/2013 (Dec 2)
Encore Changes Effective 12/2/2013 ​315 - Encore Love is now Encore Classic 319 - Encore Drama is now Encore Black
The Filipino Channel (611) Offered Free of Charge Until November 15th (Nov 12)
Our hearts go out to all those affected by Typhoon Yolanda. In response to this emergency in the Philippines following Super Typhoon Yolanda, we are offering our cable TV customers The Filipino Channel (611) free until November 15th.
New Channels Launch 11/8 (Nov 6)
We had previously announced the following cable channel changes for launch on 11/6. We have encountered a short delay in that transition and customers will receive the updated changes on 11/8. The changes include:
Cable Music Change on November 1 - 6 (Oct 31)
We are changing our provider for the music on our cable TV system. On November 1, 2013, DMX music will no longer be our music provider. We will replace it with Galaxie on November 6, 2013. Music will be available on channels 900-950 and it's an expanded selection. Please do not be alarmed when those channels are not broadcasting music for that 6 day period.

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