Our Connection to You

Brian Haynes, President & CEO

Brian became the President & CEO of Rainier Connect in 2007. Growing up in the family business taught him more than simply how to run a competitive telecommunication company, it taught him family values and the importance of being part of and contributing to creating great communities.

A Lakewood native, Brian left home to study entrepreneurship at Johnson & Wales University in Rhode Island.

Brian believes in being a conduit for connecting neighbors and the local community to create resilient, thriving places to live. His involvement in the community ranges from sponsoring low cost internet access to local reduced lunch students to serving on the Board of Directors for both the Tacoma Angel Network and the Tacoma-Pierce County Chamber of Commerce.

  • What's your favorite quote?
  • Obstacles are the things that you see when you take your eyes off your goal.
  • What do enjoy most outside of work?
  • I love spending time with my wife and goofing around with my boys.
  • What super power would you love to have?
  • I would like to fly.... I hate wasting time in traffic!
  • What is your guilty pleasure?
  • All things Jimmy Buffett

Danielle Clausen, Controller

Keeping us on track is Danielle’s task. From payroll to FCC and NECA filings, she stays on top of every detail. Danielle also works with the management team in keeping us on a clear path of stability, profitability, and success.

Danielle was born and raised in Itta Bena, Mississippi and has multiple degrees in business and accounting:

  • Master in Business Administration, University of Phoenix
  • Bachelor of Science, Accounting, Mississippi University
  • Bachelor of Science, Psychology, Mississippi State University

Prior to joining Rainier Connect, Danielle worked in public accounting. She is also licensed in Washington as a Certified Public Accountant, a member of the Washington Society of CPA’s, and a member of the American Institute of Certified Public Accountants.

  • What's your favorite quote?
  • "As high as the sky and as deep as the ocean..." I tell my kids that's how much I love them.
  • What super power would you love to have?
  • Mind reader! It fascinates me the way people think.
  • What was your first car?
  • Geo Metro, I was so upset with my parents when they brought it home. UGH!
  • What is your favorite holiday tradition?
  • The Elf on the Shelf. At Christmas an Elf named Ridley comes to watch the children. Every night when they are sleeping he goes and reports to Santa if they have been good or bad. He then returns, prior to the children waking, to a different hiding place each day, so the children have to look for him each morning.


Debbie Reding, Product Manager

Debbie has been with us since 2000, bringing new products to market that are relevant to your needs. Debbie also leads our the product development for Rainier Connect.

Her father was in the Coast Guard, and while she was born in Aberdeen, she only lived in Westport for a short time. Growing up with a father in the Coast Guard, Debbie was lucky enough to have an opportunity to live all over the country. Out of high school she joined the Army where began her career in communications and attended college. After the Army, she worked as a civilian at Fort Lewis as a communications specialist/supervisor at a classified communications center.

Debbie took a little time away from her career when she married to become a stay at home Mom. When the children started school, she returned to college to gain additional skills in Information Technology.

An advocate of technology, Debbie volunteers her time on the Board of Directors for KBTC, public television.

  • What was the worst job you ever had?
  • That would be dishwashing for the Officers Club on Kodiak Island.
  • What do you enjoy most outside of work?
  • My all time favorite thing to do is to go to Grayland with my husband and spending time riding our horses on the beach. It was a dream of mine since I was a kid.
  • What was your first car?
  • Oh my, it was a blue Pinto. Yes, the kind that if rear-ended would explode.
  • What would your mom say is your favorite birthday dinner?
  • My mom would say it is roast pork, mashed potatoes, and corn. She has made that for me since I was very young.


Mark Carrier, Regulatory & Compliance Manager

Mark has been self-employed for most of his career, owning an insurance agency, three restaurants and an Internet Services Provider business making him perfectly suited to take care of our human resource needs, regulatory affairs, and all contract negotiations.

  • What is your favorite quote?
  • "We are all faced with a series of great opportunities brilliantly disguised as impossible situations," Charles Swindoll.
  • What super power would you love to have?
  • Fly under my own steam because in my favorite dreams I can sometimes fly and I always wake up happy.
  • What was your first car?
  • A 1971 metallic green American Motors Javelin.
  • What is your guilty pleasure?
  • Potato chips with French onion dip.



Amanda Singleton, Customer Care Manager

Making sure your needs are taken care of is Amanda's area of expertise. She oversees our Customer Care department, commercial sales in Centralia/Chehalis, and leads the quality assurance team. Amanda has been with the company since 1999. She joined us after graduating from high school with and Associate of Arts degree from Centralia Community College (Running Start Program). She started as a receptionist until she
figured out what she wanted to do next. Today, more than 12 years later, she's still with us! Amanda is also an Ambassador for the Centralia-Chehalis Chamber of Commerce.

  • What is one thing you'd like to do but haven't?
  • When my husband and I retire we plan to spend our summers making our way to every major league baseball stadium to watch the Mariner's play.
  • What's your favorite memory at Rainier Connect?
  • Not a memory so much, but I love the technology changes. I've never been bored and there is always something new and exciting to learn and do.
  • What is your guilty pleasure?
  • Chips and Salsa, not very guilty I suppose.
  • What is your favorite holiday tradition?
  • The Thanksgiving 4-day weekend with my family is the best. It's full of food, cribbage, and Black-Friday shopping!



Ben Miller, Network Operations Manager

Ben has been with us since 2006, when he started as a Network Technician. He has a gift for diagnosing network issues and unparalleled expertise in his ability to support, service, troubleshoot, and lead our technical staff through virtually all facets of the telecommunications arena.

A resident of Olympia, Ben attended South Puget Sound Community College, and has more than 12 years of experience working for service providers. He has a healthy curiosity in telecommunications advancements that keeps him in on touch with cutting edge technologies.

  • What is one thing you'd like to do but haven't?
  • Learn to sail.
  • What was the worst job you ever had?
  • I worked as a floor manager of a bottling factory for about 9 months. I watched forklift accidents, pallet spills, and millions of bottles fly by 12 hours a day, 4 days a week, for nine months.
  • What do you enjoy most outside of work?
  • I enjoy hanging out with my family.
  • What was your first car?
  • A rusty old Ford Bronco nicknamed, "Rust Bucket."



Lorie Lee, Sales & Marketing Manager

Lorie leads our marketing, sales, and communication teams. She guides our advertising campaigns, sponsorships, and even Customer Appreciation week. With more than 15 years of experience in public relations, sales and marketing, Lorie provides a strong foundation to to set the sales and marketing strategy for Rainier Connect. Lorie has a degree in Marketing from Gonzaga University and has specialized in high-tech and professional services for most of her career. She offers expertise in strategic and crisis communication, event planning, and social media strategy.